quality service accelerates the development of cross-border e-commerce_Dongguan Today (2024)

On November 15, two trucks loaded with parcels arrived at the customs inspection area of Dongguan Bonded Logistics Center (Type B). After being unloaded, the parcels were automatically examined and checked by the customs under the help of computer system.These goods could be put on the shelves again after release from the customs.

Inside these parcels were bonded goods purchased by individual consumers on cross-border e-commerce platforms. To support the development of the comprehensive pilot zone for cross-border E-commerce in Dongguan, Shatian Office of Huangpu Customs has set up a return zone for bonded goods, which greatly reduces the time for returns and significantly cuts the costs.

To promote cross-border e-commerce, Dongguan has come up with many innovative solutions. After being approved as one of the third group of comprehensive pilot zones for cross-border e-commerce in July last year, Dongguan has developed a "1 + 5" policy system and innovated its service mechanism, accelerating the development of Dongguan’s cross-border e-commerce .

Better Functions

Wide-Ranging Businesses

Inthe e-commerce warehouse ofDongguan Bonded Logistics Center (Type B), workers are busy packing goods on automatic packaging lines.

Huang Guohua, deputy director of Shatian Office of Huangpu Customs said, "Thanks to the approval of Dongguan's comprehensive pilot zones for cross-border E-commerce and the State Council's new e-commerce policies, from this year, the center has witnessed a rapid growth of bonded e-commerce import goods. As of the end of this November, the total number of parcels delivered from the centerhasreached 1.615 million, nearly 5 times higher than that of last year. Productshavealsodiversified a lot,frommainlydiapers to various skincare products, cosmetics, and healthcare products, shaping an ecological chain of cross-border e-commerce bonded imports. The cluster effect has emerged. "

In fact, not only Dongguan Bonded Logistics Center (Type B), Qingxi Bonded Logistics Center and other special customs supervision areas are also actively exploring new business models of cross-border e-commerce. In January this year, Dongguan's first cargo of bonded import goods successfully made its clearance in Humen Port Comprehensive Bonded Zone; in August, Qingxi Bonded Logistics Center successfully tested and passed the cross-border e-commerce import BBC business.

The above situation is an epitome of the development of Dongguan's cross-border e-commerce. Since this year, Dongguan's cross-border e-commerce business hasstarted to thrive in many areas.One official from the Bureau of Commerce of Dongguan Citysaid that in the process ofbuilding thecomprehensive pilot zone for cross-border e-commerce, Dongguantried to create various parks; while the priority is given to the development of a center park, an integrated network covering all thecross-border e-commerce parks has come into being.

Dongguan has already deployed cross-border e-commerce retail export and retail import functions in qualified customs including Shatian, Nancheng, Chang'an, Fenggang, Changping and others. Entities providing such supporting services as logistics, sorting and comprehensive foreign trade services have been introduced as well. The cross-border e-commerce business is booming all over the city.

This is a result of sound policies. On one hand, Dongguan has made great efforts to improve mechanism on facilitating the market access for new business formats and models. Particularly, last year,it established a comprehensive experimental base for deepening reform of commercial systems in Dongguan Cross-border E-commerce Central Park, accelerated the reform of commercial system such as full electronic registration and cluster registration, explored a new mode of “full chain” service for starting business, and made it possible to concluding enterprise registration within one working day. In 2018, more than 5,000newcross-border e-commerce entitieswere established in Dongguan, a year-on-year increase of 400%.

On the other hand, Dongguan has builta “Dongguan Cross-border E-commercePublicServicePlatform”, which extends cross-border e-commerce supervision services to the online platform, realizing the full process tracking function of online declaration, supervision, logistics andpayment. The platform also provides customs clearance, foreign exchange settlement, tax refund and other convenient services.As of November, Dongguan enterprises have made 285 million declarations through the platform, witha total value up to 27.152 billion RMB.

Promote Coordination between Production and Marketing

Help enterprises expand global market

Dongguan is an importantplace of origin with well-developed manufacturing industry and complete product categories, which is its largest advantage over other domestic cross-border e-commerce comprehensive pilot zones. Currently, Dongguantakes the opportunity to build itself into a cross-border e-commerce import and export base in Guangdong-Hong Kong-Macao Greater Bay Area, exploring a new way for thesound development of cross-border e-commerce in China.

On October 24, Dongguan signed a cooperation agreement with Alibaba 1688 to build Dongguan into a pilot city of 1688 Digitalization of Place of Origin. Alibaba 1688 will map out a scheme for the digitalization of the industrial belt tailored to Dongguan, the first pilot city on the digital industrial belt, which will integrate online manufacturing, intelligent circulation, branded places of origin and gridding local services. In the next two years, Alibaba 1688 will help 100,000 enterprises in Dongguan realized digitalization, with online sales exceeding 100 billion RMB.The data from Alibaba shows that more than 50,000 enterprises in Dongguanhaveexpanded their market through Alibaba 1688, with monthly online salesreachingnearly 2 billion RMB.

Besides cooperation with cross-border e-commerce giants, Dongguan government also actively promotes the matchmaking between manufacturers and e-commerce platforms. On October 12, 2019 Advanced Manufacturing Chain Innovation and Development Conference and Dongguan Cross-borderE-Commerce Procurement Summit was held in Dongguan Changping Exhibition Center. More than 300 Dongguan manufacturing enterprises displayed their products and communicated with cross-border purchasers. About 4,500 buyers made on-site purchase and on-site turnover amounted to 34 million RMB.

According to Bureau of Commerce of Dongguan City, Dongguan has intensified efforts to implement the “Thousand-Hundred-Ten" Program of Guangdong Province. Every year, this program publicizesrelatedpolicies among5,000 manufacturing enterprises intending to start e-commerce business, provides platformmatchmaking service for 500 major manufacturing enterprises, and strives tohelp 50 manufacturing enterpriseskick off their business online successfully.

The data shows that every year,more than 200 cross-border e-commerce exchange meetings, promotion conferences, matchmaking meetings, e-commerce practical training and other activitieshave been held by Dongguan in cooperation with e-commerce platforms such as Alibaba, benefiting 5,000 enterprises andinvolvingmore than 30,000 people, greatly improving the marketing skills of enterprises, especially the small and medium-sized enterprises.

Government services play an important leading role. The data shows that in 2018 alone, the total number of cross-border e-commerce import and export declarations in Dongguan exceeded 360 million, involving more than 4,300 categories, mainly mobile phones and parts, plastic products and hardware products.

quality service accelerates the development of cross-border e-commerce_Dongguan Today (2024)

FAQs

What is the growth of cross border e-commerce? ›

The Cross-border Ecommerce market

According to a report by Zion Research, the total value of all global cross-border Ecommerce hit $562.1 billion in 2018, and is expected to reach over $4 trillion by 2027 – increasing at a CAGR (compound annual growth rate) of 27.4%.

What is the advantage of cross border e-commerce? ›

The benefits of cross-border ecommerce

The most obvious is a much bigger market reach – and this means massive sales growth potential. For example, let's imagine your brand currently targets consumers in the US; this means you can reach a maximum of 289 million potential buyers in 2027.

What is the problem of cross border e-commerce? ›

Customs delays, compliance complexity, and associated costs represent the challenges of cross-border ecommerce — and are all connected.

What is the cross border e-commerce forecast? ›

The global Cross Border E-Commerce market size was valued at USD 797730.5 million in 2024 and is expected to expand at a CAGR of 13.84% during the forecast period, reaching USD 1736446.92 million by 2031.

What does cross-border e-commerce mean? ›

What is “Cross-Border eCommerce”? Cross-border eCommerce is international ecommerce. It is literally “selling across a border using ecommerce,” as opposed to domestic ecommerce transactions. Business to business (B2B) eCommerce transactions are made between businesses, where a supplier sells in bulk.

What is the fastest growing e-commerce industry? ›

Food was the fastest-growing ecommerce sector

Although ranking 6th overall in terms of highest-earning ecommerce sectors, the food sector grew the most in 2022, adding an extra $16 billion to what it generated in 2021.

What is the biggest problem with e-commerce? ›

List of common e-commerce challenges
  • Growing competition.
  • Increased customer expectations.
  • Insufficient customer engagement.
  • Low conversion rates.
  • Shopping cart abandonment.
  • Poor customer retention strategy.
  • Complicated process of product return & refund.
  • Limited scalability options.
Mar 2, 2023

What is the risk of cross-border? ›

Cross-border risk is the risk that a firm will be unable to obtain payment from its customers on its contractual obligations because of measures taken by the government regarding the convertibility and transferability of funds denominated in a foreign currency.

Which of the following is a common challenge in cross-border e-commerce? ›

Local Markets and Payment Methods

The hurdle in expanding across borders lies in payment methods. While business objectives and online sales may have a global reach, payments remain intricately tied to local preferences. Local payment methods worldwide exceed the number of trading days in a year.

How big is the cross border market? ›

Global B2C cross-border e-commerce market size 2021-2030

The global B2C cross-border e-commerce market is expected to reach a value of 7.9 trillion U.S. dollars by the year 2030. In 2021, the cross-border online shopping sector was valued at roughly 785 billion U.S. dollars.

What is the forecast for eCommerce in the US? ›

Revenue in the eCommerce Market is projected to reach US$1,223.00bn in 2024. Revenue is expected to show an annual growth rate (CAGR 2024-2029) of 8.99%, resulting in a projected market volume of US$1,881.00bn by 2029.

What e-commerce will look like in 2025? ›

‍Overall, the future of eCommerce in 2025 is likely to be characterised by further innovation, enhanced convenience, and a greater focus on sustainability and ethical practices, as well as continued integration with emerging technologies to enrich the online shopping experience.

What is the growth of US ecommerce? ›

Revenue in the eCommerce Market is projected to reach US$1,223.00bn in 2024. Revenue is expected to show an annual growth rate (CAGR 2024-2029) of 8.99%, resulting in a projected market volume of US$1,881.00bn by 2029.

How big is the cross-border B2C ecommerce market? ›

The global Cross-Border B2C E-Commerce market size was valued at USD 976128.13 million in 2022 and is expected to expand at a CAGR of 18.95% during the forecast period, reaching USD 2765110.3 million by 2028.

How big is the cross-border shipping market? ›

Exports increased USD 48.4 billion to USD 356.1 billion and imports increased USD 79.9 billion to USD 437.7 billion. In March 2022, the total transborder freight of US was USD 141.9 billion, moved by all modes of transportation, up 23.8% compared to March 2021.

Why is e-commerce business growing? ›

Companies can easily reach new customers.

Ecommerce also makes it easier for companies to reach new, global customers. An online store isn't tied to a single geographic location — it's open and available to any and all customers who visit it online.

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