I'm just wondering where my package is? - Q & A (2024)

FAQs

Where is my USPS package right now? ›

Navigate to stamps.com/tracking/. Enter the USPS tracking number in the search bar; do not include any dashes or spaces. Click on “Check Status.” View the scan history and status information of your package.

- In some situations, or during peak delivery times, packages may state delivered up to 48 hours prior to their arrival. If USPS is reporting "delivered", you will need to contact USPS directly to file a missing mail search. To save time, we suggest reaching out via email by submitting a service request here.

Whether you are the sender or recipient, you can track your item: Online: Use USPS Tracking® on the United States Postal Service® website. By text: Send a text to 28777 (2USPS) with your tracking number as the content of the message.

Using the tracking numbers, you can check the delivery status online at USPS Tracking®. If seven (7) or more days have passed since the date of mailing and the recipient has confirmed the item has not arrived, you may either submit a search request for your lost mailpiece and/or email us.

No, you cannot track the USPS truck or stop it to retrieve your package. However, you can receive a status update on your package through USPS tracking. If you have your tracking number you can look up the stats on the USPS website or call customer service.

What You Can Do: You have three options: Schedule a Redelivery for a date when someone will be at home to sign for it; use the package's tracking number or the barcode number on the PS Form 3849 Redelivery Notice. If delivery to a USPS^® Smart Locker is available, it will be indicated on the Redelivery notice.

For its 1-800-ASK-USPS customer care line, the Postal Service employs an Interactive Voice Response (IVR) system to answer calls, automatically handling routine issues such as package tracking, finding post office locations and hours, and submitting hold mail requests.

There are several reasons why your USPS tracking scan may not update. Tracking info might not be available for a newly-shipped package or if USPS hasn't scanned it yet. If your package hasn't updated in a few days, there could be a scan issue or a temporary misplacement.

About USPS courier tracking

For tracking your cargo with USPS in real-time, enter your Master AWB/tracking or booking number, and our track and trace system will instantly display the live location of your shipment. The United States Postal Service (USPS) is also known as the Post Office, U.S. Mail, or Postal Service.

Where does my package go if I miss a delivery? ›

If you're unavailable when UPS attempts delivery at your address, UPS may deliver your package to a UPS Access Point^® location near your home, where your package will be held for you to pick up for 7 calendar days. After 7 calendar days, your package will be returned to the sender as undeliverable.

Informed Delivery is a free service from USPS that shows you preview images of incoming mail, as well as status updates about your incoming and outbound packages. You can see those notifications in a morning Daily Digest email, or at any time via the dashboard from your phone, computer, or the USPS Mobile^® app.

Since USPS recalls old package tracking numbers every 6 months, sometimes USPS will incorrectly mark a package as "delivered". In this case, submitting a missing package search request can "activate" the package tracking number in the USPS database.

For most mail classes, the package must be lost for at least 7 days from the date of mailing before you can initiate a request to have the USPS search for the missing mailpiece.

For other issues or more information, you can e-mail the Postal Service's Customer Care Center at USPS® Customer Service or call 1-800-ASK-USPS (1-800-275-8777).

Can I see the exact location of the USPS truck on a map? Yes, our tracking system provides a map view where you can see the current location of the USPS truck carrying your package.

When you present the tracking number, USPS will be able to tell you the GPS location where they scanned and delivered the package down to a 6-foot radius 👍 Then, you can let your recipient know that you requested the GPS scan info.

What It Means: The package is being held at your local Post Office. This is due to a USPS Hold Mail^® request, Hold for Pickup request or USPS Delivery Instructions^® request. A redelivery cannot be scheduled for this package.

No, we are not detecting any problems with USPS Tracking right now. The last outage detected for USPS Tracking was on Saturday, June 8, 2024 with a duration of about 1 hour.