FAQs
Does Breville offer free shipping?
Yes. If you place an order over AU$49, you automatically qualify for free standard shipping, which typically costs AU$11.
What is the returns policy at Breville?
If you’re not 100% satisfied with your purchase from Breville, you can opt to return it. The company has a 30-day return policy and all items must be returned in an original, unused condition, with original packaging, accessories and documentation.
How do I create a return at Breville?
Providing that you are returning your order within 30 days of receiving it, you must contact Breville to begin the return process. Once you have received your return authority number, you’ll be able to return your chosen appliance. Please note that your return authority number is valid for 14 days.
Can I contact Breville?
If you want to get in touch with Breville customer service team, you can call them on 1300 139 798 between 8am-5:30pm (AEST) on Monday to Friday. You can also use the live chat feature on the Breville website, or raise a ticket through the support hub.
Hints and Tips
Sign up to the Breville newsletter: Make sure to sign up to the Breville newsletter so you never miss a chance to save. When you sign up, you’ll be one of the first to receive news of exclusive offers and promotions as well as new products.
Take advantage of seasonal sales: If you want to maximise your savings, it’s worth checking the Breville website for its seasonal promotions, like Black Friday or Boxing Day. These tend to be time-restricted sales though, so keep an eye out for an end date.
Watch out for cashback deals: Breville occasionally offers cashback deals when you purchase specific appliances from their online store.
Become a part of Breville+: If you’ve got an appliance compatible with Breville+, it’s definitely worth downloading the Breville+ app. When you do, you’ll be able to discover a fantastic variety of content that will help you get the most out of your appliances.
How to use Breville promo codes
1. Find a Breville promo code you’d like to use and click "Get Code" to reveal it.
2. Copy the code and head to the Breville website to start shopping.
3. After adding an item(s) to your shopping cart, proceed to the checkout stage.
4. Enter your chosen discount code into the promo code box.
5. After entering, hit the "Apply" button and your coupon will be activated.
5. Proceed through the rest of the checkout process as normal to place your order.
How we source coupon codes
The coupons you’ll find on Tom’s Guide have been sourced by our dedicated coupons team, who use the web, our relationships with retailers and our affiliate networks to find the latest codes. The offers on each coupon page are updated every few days to ensure we feature the freshest ways to save, and our commercial team (based in Sydney) also sources exclusive codes and sales info directly from some of the biggest retailers in Australia.
How we test coupon codes
All the coupon codes we list on our pages have been tested by our coupons team to check they work as intended before they’ve been uploaded. You’ll find a wide range of coupons on Tom’s Guide, including free shipping offers, student discounts, and savings on various kinds of products.
Unless otherwise noted, to ensure that all listed discount codes are available to use, we don’t include any one-time use or user-specific coupons. We also provide as much information as we can to keep things as clear as possible — any expiry dates or terms and conditions will be listed alongside the code. Look for the ‘Terms & Conditions’ text — you’ll be able to click this to expand this section for more details.
What to do if a discount code doesn’t work
We take care to only list tried and tested discount codes on our pages, so all coupons should be active and confer the listed discount or deal. However, although we keep up to date with expiry dates and any terms and conditions, sometimes retailers change these before we can update our pages.
Should a code fail to work as expected, check you meet any listed requirements. These can include minimum spends, multibuy offers, or product-specific promotions (such as "10% off selected tablets"). You can view all associated requirements by clicking “View terms and conditions” below your code.
If this does not solve your issue, you can contact our customer service team by emailing ecommau@futurenet.com. Make sure to let us know which coupon you were trying to use and which page this was listed on, and we’ll be in touch to help as soon as possible.
How we make money
Tom’s Guide makes money from discount codes through a commission-based model. We have agreements in place with each retailer on our site – for every purchase made using one of our coupons or deals, we earn a small percentage of the order total back in commission.
Thanks to this model, we can save our readers money without charging you a thing. You won’t pay a cent to get the discounts listed on our pages, so whichever code or deal you choose, you’ll get exactly what it says on the tin.
If you're looking for more information on Tom's Guide coupons, you can also read more about How We Source Coupon Codes and How to Use Them on our dedicated page.
Lucy Scotting
Staff Writer
Lucy Scotting is a digital content writer for Tom’s Guide in Australia, primarily covering NBN and internet-related news. Lucy started her career writing for HR and staffing industry publications, with articles covering emerging tech, business and finance. In her spare time, Lucy can be found watching sci-fi movies, working on her dystopian fiction novel or hanging out with her dog, Fletcher.
